DTaxi Policies

• Free Cancellation: Cancel anytime before the cab arrives - no charge.
• Late Cancellation: ₹300 fee if cancelled after driver reaches the pickup.
• How to Cancel: Use the app or call customer support.

• Extra luggage may cost ₹300 (driver's discretion).
• Taxis are for passengers, not goods.
• Call support for any disputes.

Scope

Applies to users of DTaxi’s app and website. Using our service means you agree to our policy.

Information We Collect

• You provide: Name, contact, DOB, PAN, payment info, etc.
• We collect: Device info, IP, app usage, cookies, location, call access.

Why We Use Your Info

To provide service, improve the app, handle support, send updates/offers, and detect fraud.

Third-Party Links

External links may collect your data separately - DTaxi isn’t responsible.

Data Updates & Account Closure

• Update data in your profile.
• Contact support to close account.
• Some data is kept for legal reasons.

Opt-Out

Email support@dtaxi.in to stop promotional messages and non-essential notifications.

Security

We use SSL, firewalls, and secure storage. No system is 100% secure; DTaxi isn’t liable for uncontrollable breaches.

Policy Updates

We'll notify you via app or email when privacy terms change.